Outage in Qualys
US POD 1 - Delay in VM Scan Processing [IM-12433]
Resolved MinorIncident Report
Qualys VM Platform Operations has identified high lag on vm-scan-event which will impact VM, ML as-well Agent scan processing. We are observing the increase in unprocessed scan count and taking required actions.
Further updates will be shared as they become available.
Ticket reference for this activity is IM-12433.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 12/17/2025 06:42PM
This incident has been resolved.
MONITORING
15 days ago - at 12/17/2025 03:06PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
15 days ago - at 12/17/2025 07:47AM
The issue has been identified, and a fix is being implemented.
INVESTIGATING
15 days ago - at 12/17/2025 07:07AM
Qualys VM Platform Operations has identified high lag on vm-scan-event which will impact VM, ML as-well Agent scan processing. We are observing the increase in unprocessed scan count and taking required actions.
Further updates will be shared as they become available.
Ticket reference for this activity is IM-12433.
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