Outage in Qualys

US Platform 2: Delay in Downloading PC CSV Reports [IM-12443]

Resolved Minor
December 29, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

US Platform 2 is currently experiencing a delay in downloading the PC CSV Report. The Qualys Cloud Platform Operations team is actively investigating this issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12443.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/29/2025 04:07PM

This incident has been resolved.

MONITORING 3 days ago - at 12/29/2025 02:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 12/29/2025 12:50PM

US Platform 2 is currently experiencing a delay in downloading the PC CSV Report. The Qualys Cloud Platform Operations team is actively investigating this issue. Further updates will be shared as they become available.

The ticket reference for this incident is IM-12443.

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