Outage in Qualys

All Shared Platforms: Dashboard widgets are showing as zero (IM-12455)

Major
January 05, 2026 - Started 2 days ago
Official incident page

Incident Report

Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.
Components affected
Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD)

Need to monitor Qualys outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Start Monitoring Qualys
Latest Updates ( sorted recent to last )
IDENTIFIED about 18 hours ago - at 01/06/2026 10:47PM

Qualys Cloud Platform Operations team is continuously working on a fix for this issue. We will provide an update as soon as the fix is ready and deployed.
The ticket reference for this incident is IM-12455.

IDENTIFIED 2 days ago - at 01/05/2026 10:22PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 01/05/2026 10:20PM

Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.

Latest Qualys outages

Multiple Shared Platforms: Cloud Agent Configuration Profile Download Stuck In Pending Status (IM-12460) - about 2 hours ago
All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457) - about 6 hours ago
UK Platform 1 : Slowness accessing Vulnerabilities tab (IM-12458) - about 6 hours ago
US2/US4/EU1/CA1 : Observing discrepancy in Vulnerabilities count [IM-12456] - about 18 hours ago
UK Platform 1: Intermittent UI Login Issue (IM-12450) - 7 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook