Outage in Qualys
US2/US4/EU1/CA1 : Observing discrepancy in Vulnerabilities count [IM-12456]
Resolved MinorIncident Report
CA Platform 1 and EU Platform 1 are currently experiencing an issue where users are observing a discrepancy in the vulnerability count in the VMDR module.
The Qualys Cloud Platform Operations team is actively investigating this issue. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12456.
Components affected
Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/08/2026 08:28PM
This incident has been resolved.
MONITORING
3 months ago - at 01/07/2026 10:17PM
A fix has been implemented, and we are monitoring the results.
The data should reflect correctly upon rescanning the targets.
IDENTIFIED
3 months ago - at 01/07/2026 01:52PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 01/07/2026 10:51AM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 01/07/2026 10:27AM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 01/06/2026 11:19PM
CA Platform 1 and EU Platform 1 are currently experiencing an issue where users are observing a discrepancy in the vulnerability count in the VMDR module.
The Qualys Cloud Platform Operations team is actively investigating this issue. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12456.
Latest Qualys outages
US Platform 1, US Platform 2, US Platform 3, US Platform 4, EU Platform 1, EU Platform 2, AU Platform 1, UK Platform1, AE Platform 1 : Scheduled Reports Impacted (IM-12593) - about 9 hours ago
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