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Outage in Qualys

US Platform 2 || FIM Event Processing Degraded [IM-12477]

Resolved Minor
January 25, 2026 - Started 3 months ago - Lasted about 20 hours
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue that is causing event processing degradation in the FIM module on Qualys US Platform 2. Further updates will be shared as they become available. The ticket reference for this incident is IM-12477.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/26/2026 04:39PM

This incident has been resolved.

MONITORING 3 months ago - at 01/25/2026 10:21PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 01/25/2026 08:37PM

Qualys Cloud Platform Operations is currently investigating an issue that is causing event processing degradation in the FIM module on Qualys US Platform 2.

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12477.

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