Outage in Qualys
US Platform 3: High lag on patch status elastic (IM-12550)
Resolved MinorIncident Report
Summary AI Generated
Qualys US Platform 3 experienced high lag on patch status elastic systems, causing delays in asset deployment job status updates in the UI. The issue affected the Patch Management (PM) component for 7.8 hours. A fix was implemented and monitored before the incident was fully resolved.
Qualys Cloud Platform Operations is investigating an issue causing the asset deployment job status to be delayed in the UI.
The asset deployment job status will be impacted.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-12550.
Components affected
Qualys Patch Management (PM)Need to monitor Qualys outages?
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 03/19/2026 02:08AM
This incident has been resolved.
MONITORING
9 days ago - at 03/18/2026 11:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 days ago - at 03/18/2026 06:20PM
Qualys Cloud Platform Operations is investigating an issue causing the asset deployment job status to be delayed in the UI.
The asset deployment job status will be impacted.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-12550.
Latest Qualys outages
US Platform 1: Delay on Events in FIM UI (IM-12555) - 3 days ago
EU Platform 2: Qualys UI Login Impacted [IM-12553] - 3 days ago
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