Qualys US Platform 3 experienced high lag on patch status elastic systems, causing delays in asset deployment job status updates in the UI. The issue affected the Patch Management (PM) component for 7.8 hours. A fix was implemented and monitored before the incident was fully resolved.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Qualys Cloud Platform Operations is investigating an issue causing the asset deployment job status to be delayed in the UI.
The asset deployment job status will be impacted.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-12550.
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