Outage in Qualys
EU Platform 2: Unable to load Appliances tab in VMDR [IM-12647]
Resolved MinorIncident Report
Summary AI Generated
The Appliances tab in Qualys VMDR on the EU Platform 2 was not loading, preventing users from accessing appliance management functionality. The Vulnerability Management component was affected for 5.1 hours while the platform operations team investigated and implemented a fix. The incident was resolved after the fix was successfully deployed.
Qualys Cloud Platform Operations is currently investigating an issue where the Appliances tab in VMDR is not loading. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12647.
Components affected
Qualys Vulnerability Management (VM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/14/2026 02:28PM
This incident has been resolved.
IDENTIFIED
4 days ago - at 05/14/2026 12:24PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 05/14/2026 09:24AM
Qualys Cloud Platform Operations is currently investigating an issue where the Appliances tab in VMDR is not loading. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12647.
Latest Qualys outages
AE Platform 1: Slowness Loading VMDR UI (IM-12654) - about 1 hour ago
EU Platform 3: VM and PC Scheduled scans are not getting triggered (IM-12653) - about 15 hours ago
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