Qualys US Platform 2 experienced high lag on the scan processing service, impacting Vulnerability Management (VM) scans for users. The incident lasted 92.8 hours before being resolved with a fix implementation and monitoring period.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
Qualys Cloud Platform Operations Team is currently investigating an issue on the US Platform 2, causing a High Lag on the scan processing service. Further updates will be shared as they become available
The ticket reference for this incident is IM-12703.
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