Outage in Qualys
US Platform 2: High Lag observed on scan processing service that has impacted scans [IM-12703]
Resolved MinorIncident Report
Summary AI Generated
Qualys US Platform 2 experienced high lag on the scan processing service, impacting Vulnerability Management (VM) scans for users. The incident lasted 92.8 hours before being resolved with a fix implementation and monitoring period.
Qualys Cloud Platform Operations Team is currently investigating an issue on the US Platform 2, causing a High Lag on the scan processing service. Further updates will be shared as they become available
The ticket reference for this incident is IM-12703.
Components affected
Qualys Vulnerability Management (VM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/15/2026 07:42AM
This incident has been resolved.
MONITORING
4 days ago - at 06/12/2026 02:28PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 06/12/2026 08:28AM
We are currently investigating this issue.
IDENTIFIED
5 days ago - at 06/11/2026 12:27PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 06/11/2026 10:57AM
Qualys Cloud Platform Operations Team is currently investigating an issue on the US Platform 2, causing a High Lag on the scan processing service. Further updates will be shared as they become available
The ticket reference for this incident is IM-12703.
Latest Qualys outages
EU Platform 1: Degraded Performance Observed for Multiple Modules [IM-12710] - about 12 hours ago
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