Outage in Qualys
IN Platform1: CSAM asset information is not loading (IM-12838)
Resolved MinorIncident Report
Summary AI Generated
**Qualys Platform Incident Summary (IM-12838)** The Qualys Cloud Platform experienced a ~5.6-hour outage affecting Global AssetView (GAV) and CyberSecurity Asset Management (CSAM), during which asset information failed to load. The operations team investigated, implemented a fix, and monitored results before fully resolving the incident. No user reports were provided regarding broader business impact.
The Qualys Cloud Platform Operations team is currently investigating an issue where asset information is not loading.
We will provide further updates as they become available.
Components affected
Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 08/28/2026 02:54AM
This incident has been resolved.
MONITORING
about 7 hours ago - at 08/27/2026 11:41PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 9 hours ago - at 08/27/2026 09:19PM
The Qualys Cloud Platform Operations team is currently investigating an issue where asset information is not loading.
We will provide further updates as they become available.
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