Outage in Quest
Migration for Email and Public Folders
Resolved MinorIncident Report
We are aware of an issue impacting mail migration tasks for all On Demand Migration customers in the US region. As a result, both new and existing mail migration tasks will progress slowly.
Our team is currently investigating the issue, and we apologize for any inconvenience this may cause.
We will provide an update on the issue as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/26/2025 01:17AM
We can confirm that the issue has been resolved and the performance of migration tasks has been restored.
IDENTIFIED
7 months ago - at 07/25/2025 11:00PM
We are actively working to resolve the service degradation, and we estimate that the performance of mail migration tasks will return to normal within the next 2 to 3 hours.
IDENTIFIED
7 months ago - at 07/25/2025 09:16PM
We have identified the root cause of the service degradation, and we are actively working on a resolution. Based on our current progress, we estimate that the performance of mail migration tasks will return to normal within the next 4 to 5 hours.
We understand the impact this may have on your operations and appreciate your patience. We will continue to provide updates as new information becomes available.
INVESTIGATING
7 months ago - at 07/25/2025 08:41PM
We are aware of an issue impacting mail migration tasks for all On Demand Migration customers in the US region. As a result, both new and existing mail migration tasks will progress slowly.
Our team is currently investigating the issue, and we apologize for any inconvenience this may cause.
We will provide an update on the issue as soon as we have more information.
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