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Outage in QuickBooks

Some customers are unable to login in to QuickBooks Online

Resolved Major
December 18, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Components affected
QuickBooks Online

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/18/2025 03:28PM

This incident has been resolved.

MONITORING about 1 month ago - at 12/18/2025 02:44PM

A fix has been implemented and we are monitoring the results

INVESTIGATING about 1 month ago - at 12/18/2025 02:24PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 12/18/2025 02:22PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 12/18/2025 10:52AM

Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

Latest QuickBooks outages

Some users may encounter issues when trying to Login to QuickBooks Online. - 14 days ago
QuickBooks Desktop users are encountering an Unrecoverable Error when updating Tax Table 22601 when in multi-user mode - 27 days ago
Some customers are unable to view or create Sales Forms in to QuickBooks Online - about 2 months ago
A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Online - 2 months ago
Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers. - 3 months ago

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