Outage in Rainbow
Intermittent softphone issues
Resolved Minor
February 04, 2026 - Started 3 months ago
- Lasted about 8 hours
Incident Report
We implemented a fix and are currently monitoring the result.
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Latest Updates ( sorted recent to last )
MONITORING
3 months ago - at 02/04/2026 03:54PM
We implemented a fix and are currently monitoring the result.
INVESTIGATING
3 months ago - at 02/04/2026 08:29AM
We are currently investigating this incident. A few amount of user cannot make external calls
IDENTIFIED
3 months ago - at 02/04/2026 10:20AM
We are continuing to work on a fix for this incident.
Latest Rainbow outages
[Middle-East] Audio u0026 Video Degraded Quality - 18 days ago
Hub Softphony intermittent issue - 20 days ago
Rainbow core services - 3 months ago
Telephony issue - 3 months ago
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