Outage in Rainbow
Intermittent softphone issues
Resolved Minor
February 04, 2026 - Started 12 days ago
- Lasted about 8 hours
Incident Report
We implemented a fix and are currently monitoring the result.
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Latest Updates ( sorted recent to last )
MONITORING
12 days ago - at 02/04/2026 03:54PM
We implemented a fix and are currently monitoring the result.
INVESTIGATING
12 days ago - at 02/04/2026 08:29AM
We are currently investigating this incident. A few amount of user cannot make external calls
IDENTIFIED
12 days ago - at 02/04/2026 10:20AM
We are continuing to work on a fix for this incident.
Latest Rainbow outages
Rainbow core services - 12 days ago
Telephony issue - 18 days ago
Inbound/outbound calls issues on several trunks - about 2 months ago
Intermittent issue with deskphone calls for some customers - 5 months ago
Intermittent issue with deskphones calls - 5 months ago
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