Outage in Rainbow
Rainbow Hub - Loss of telephony service
Resolved Major
June 02, 2026 - Started 20 days ago
- Lasted 22 minutes
Incident Report
Some customers have reported issues on Rainbow Hub. Our technical teams are analyzing the issue to identify the root cause and assess the full impact. We will provide an update shortly.
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Latest Updates ( sorted recent to last )
INVESTIGATING
20 days ago - at 06/02/2026 09:15AM
Some customers have reported issues on Rainbow Hub. Our technical teams are analyzing the issue to identify the root cause and assess the full impact. We will provide an update shortly.
IDENTIFIED
20 days ago - at 06/02/2026 09:26AM
Our teams have identified the origin of the incident. Mitigation actions are in progress, including cleanup and restart of the impacted component. Service recovery is underway, and we will continue to keep you informed.
MONITORING
20 days ago - at 06/02/2026 09:32AM
**Service restoration in progress** Services are currently being restored. Please note that it may take some time before full service is fully restored for all customers. Our teams remain fully engaged to complete the recovery as quickly as possible.
Latest Rainbow outages
[EU] Loss of Telephony service - 21 days ago
[EU] Rainbow Hub interruption of service - about 2 months ago
[Middle-East] Audio u0026 Video Degraded Quality - 3 months ago
Hub Softphony intermittent issue - 3 months ago
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