Outage in Raisely
Donation Events not Syncing Intermittently
Resolved MajorIncident Report
We have identified an issue where there are intermittent delays in processing donation events after payments are completed, affecting some downstream webhooks. Donations are processing successfully and payments are being recorded.
The engineering team are actively investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 12/10/2025 02:26AM
This incident has been resolved
MONITORING
3 months ago - at 12/10/2025 01:20AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 12/10/2025 01:19AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 12/09/2025 10:47PM
We have identified an issue where there are intermittent delays in processing donation events after payments are completed, affecting some downstream webhooks. Donations are processing successfully and payments are being recorded.
The engineering team are actively investigating the issue.
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