Outage in Rapid7

Basic alerts and PCQ dashboards impacted

Resolved Minor
June 11, 2025 - Started 3 days ago - Lasted about 5 hours
Official incident page

Need to monitor Rapid7 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Rapid7, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue that impacts Basic Custom Detection Rules and Pre-Computed Queries in InsightIDR. Basic Custom Alerts will be delayed as a result of this issue, PCQ data will be unavailable as of 11:20 UTC.
Components affected
Rapid7 Event Processing
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/11/2025 05:18PM

Alerts and PCQ metrics are now up to date. The issue is resolved.

MONITORING 2 days ago - at 06/11/2025 04:17PM

We identified and mitigated the issue. Alerts delay is now decreasing and it is expected to be completely cleared out between 16:30 and 17:00 UTC.
PCQ dashboards are now getting metrics populated with data again. Existing gaps in metrics will be also restored in the same time interval.

IDENTIFIED 2 days ago - at 06/11/2025 02:43PM

We identified and mitigated the issue. Alerts delay is now decreasing and it is expected to be completely cleared out by 16:30 UTC.
PCQ dashboards are now getting metrics populated with data again. Existing gaps in metrics will be also restored by 16:30 UTC.

INVESTIGATING 2 days ago - at 06/11/2025 12:57PM

Investigation and efforts to resolve this issue are still ongoing.

INVESTIGATING 3 days ago - at 06/11/2025 11:56AM

We are investigating an issue that impacts Basic Custom Detection Rules and Pre-Computed Queries in InsightIDR.
Basic Custom Alerts will be delayed as a result of this issue, PCQ data will be unavailable as of 11:20 UTC.

Latest Rapid7 outages

Degradation in Cloud Event Source data collection and iCON availability in US1 - 8 days ago
Delays in Investigation Creation - 10 days ago
Google Apps - Service Disruption - 28 days ago
InsightConnect <Region>- <Service> Scheduled Maintenance - about 1 month ago
InsightIDR Dashboard and Reporting Intermittency - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook