Outage in Rapid7

InsightVM US-East-1 - Ingestion Delay

Resolved Minor
July 23, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

We are aware of ingestion delays for asset data to Exposure Analytics from Security Consoles for InsightVM customers in us-east-1. We are actively working to remediate the impact of this issue.
Components affected
Rapid7 Event Processing
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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/24/2025 09:02PM

This incident has been resolved.

MONITORING 3 months ago - at 07/24/2025 06:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 07/24/2025 04:51PM

Ingestion into the search infrastructure has been re-enabled. We are currently working through the backlog of messages.

INVESTIGATING 3 months ago - at 07/24/2025 10:36AM

We have identified the problem and are actively working on the solution. To facilitate this, we've temporarily scaled down data ingestion into our search infrastructure.
While this process is underway, you may notice some discrepancies or delays in the most recent information reflected in search results.

INVESTIGATING 3 months ago - at 07/23/2025 04:38PM

We are aware of ingestion delays for asset data to Exposure Analytics from Security Consoles for InsightVM customers in us-east-1. We are actively working to remediate the impact of this issue.

Latest Rapid7 outages

InsightVM Exposure Analytics Dashboard Disruption - about 1 month ago
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InsightVM (US2) - Degragation of service - about 1 month ago
InsightVM Exposure Analytics Dashboard Cards Not Loading - about 1 month ago
AppSec User Interface is Unreachable in US1 - about 1 month ago

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