Outage in Raptor Technology

Partial Service Disruption

Resolved Minor
June 17, 2025 - Started 28 days ago - Lasted 21 days

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Outage Details

We are aware that a very small amount of CPOMS users are experiencing problems with accessing their CPOMS StudentSafe system. Our engineers are actively investigating at the highest priority to identify the root cause of the issue and working towards a resolution. We understand the impact this interruption is having and fully restoring service as quickly as possible is our top priority. We will be providing our next update as soon as possible. Regards, The CPOMS Team
Components affected
Raptor Technology CPOMS
Latest Updates ( sorted recent to last )
18 days ago - at 06/27/2025 10:04AM

We are aware that a very small amount of CPOMS users are experiencing problems with accessing their CPOMS StudentSafe system. Our engineers are actively investigating at the highest priority to identify the root cause of the issue and working towards a resolution. We understand the impact this interruption is having and fully restoring service as quickly as possible is our top priority. We will be providing our next update as soon as possible. Regards, The CPOMS Team

18 days ago - at 06/27/2025 10:04AM

CPOMS Engineers have identified the root cause of the issue and are working towards a resolution. We understand the impact this interruption is having on your school/setting. Fully restoring service as quickly as possible is our top priority. To restore full access to the system, please retry the login steps.
If this doesn’t work please clear your browser cache and log in again.
How to clear your browser cache:
• Google Chrome:
1. Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac).
2. Choose “Cached images and files.”
3. Click “Clear data.”
• Microsoft Edge:
1. Press Ctrl + Shift + Delete.
2. Tick “Cached images and files.”
3. Click “Clear now.”
Once you have cleared the cache, please close and reopen your browser before logging in again.
We apologise for any inconvenience caused and appreciate your patience. We will be providing our next update as soon as possible. Regards, The CPOMS Team

Latest Raptor Technology outages

Partial Service Disruption - about 1 month ago

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