Issues with Azure Impacting accessing Raptor Systems

We are aware that Raptor users are currently experiencing a service interruption. Raptor Engineering is actively investigating the root cause of the issue and working towards a resolution.

We understand the impact this interruption is having on your district. Fully restoring service as quickly as possible is our top priority.

If your district uses the Raptor system for emergency management initiation, response and recovery, please plan to use alternative methods until resolution is reached.

We will be providing our next update as soon as possible.

Regards,

The Raptor Team

We are aware that Raptor users are currently experiencing a service interruption. Raptor Engineering has identified that the issue is related to a broader Microsoft Azure outage that is impacting several cloud services, including components used by Raptor systems.

Our team is closely monitoring Azure’s recovery progress while actively validating and implementing measures to restore full functionality to our platform as soon as possible.
We understand the impact this interruption is having on your district, and fully restoring service remains our top priority.

We will continue to provide updates as Azure’s services recover and our systems stabilize.
Thank you for your patience and understanding.

We are aware that Raptor users are currently experiencing a service interruption. Raptor Engineering has identified that the issue is related to a broader Microsoft Azure outage that is impacting several cloud services, including components used by Raptor systems.

Our team is closely monitoring Azure’s recovery progress while actively validating and implementing measures to restore full functionality to our platform as soon as possible.

We understand the impact this interruption is having on your district, and fully restoring service remains our top priority.

We will continue to provide updates as Azure’s services recover and our systems stabilize.

For visibility to the Azure outage and its status, please follow this link:

https://azure.status.microsoft/en-gb/status

Thank you for your patience and understanding.

Regards,
The Raptor Customer Success Team

We are aware that Raptor users are currently experiencing a service interruption. Raptor Engineering has confirmed that the issue is related to a broader Microsoft Azure outage that is affecting multiple cloud services, including those supporting the Raptor platform.

Microsoft has reported that they are continuing to recover affected nodes and anticipate full mitigation within the next four hours, by approximately 23:20 UTC on 29 October 2025. They have committed to providing another update on their progress within two hours, or sooner if warranted.

Our Engineering and Operations teams are closely monitoring Azure’s recovery efforts and will take all necessary steps to ensure Raptor services are fully restored as soon as possible once the underlying issue is resolved.

We understand the impact this interruption is having on your district, and fully restoring service remains our top priority.

We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.

For visibility to the Azure outage and its status, please follow this link:

azure.status.microsoft/en-gb/status