Outage in Raptor Technology
Issues Affecting RaptorSafe App for iOS Users
Resolved Minor
January 29, 2026 - Started 17 days ago
- Lasted about 3 hours
Incident Report
We are aware of an issue currently affecting the RaptorSafe iOS app. Some users may experience difficulties when scanning IDs, including scans not completing successfully or required details not being captured.
Please note: This issue is isolated to iOS devices and does not affect Android users.
Our team is actively investigating the cause and working to resolve the issue as a priority. We apologize for any inconvenience this may cause and appreciate your patience while we investigate. Further updates will be shared as soon as they are available.
Please note: This issue is isolated to iOS devices and does not affect Android users.
Our team is actively investigating the cause and working to resolve the issue as a priority. We apologize for any inconvenience this may cause and appreciate your patience while we investigate. Further updates will be shared as soon as they are available.
Components affected
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Latest Updates ( sorted recent to last )
17 days ago - at 01/29/2026 09:32PM
We are aware of an issue currently affecting the RaptorSafe iOS app. Some users may experience difficulties when scanning IDs, including scans not completing successfully or required details not being captured.
Please note: This issue is isolated to iOS devices and does not affect Android users.
Our team is actively investigating the cause and working to resolve the issue as a priority. We apologize for any inconvenience this may cause and appreciate your patience while we investigate. Further updates will be shared as soon as they are available.
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