Outage in Raptor Technology
PSW Currently Experiencing a Service Interruption
Resolved Major
February 03, 2026 - Started 13 days ago
- Lasted about 2 hours
Incident Report
We are aware that users are currently experiencing a service interruption with all PublicSchoolWORKS platforms.
PublicSchoolWORKS Engineering is actively investigating the root cause of the issue and working towards a resolution. We understand the impact this interruption is having on your district. Restoring service quickly is our top priority.
PublicSchoolWORKS Engineering is actively investigating the root cause of the issue and working towards a resolution. We understand the impact this interruption is having on your district. Restoring service quickly is our top priority.
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Latest Updates ( sorted recent to last )
13 days ago - at 02/03/2026 06:39PM
We are aware that users are currently experiencing a service interruption with all PublicSchoolWORKS platforms.
PublicSchoolWORKS Engineering is actively investigating the root cause of the issue and working towards a resolution. We understand the impact this interruption is having on your district. Restoring service quickly is our top priority.
13 days ago - at 02/03/2026 06:46PM
Our Canadian site is now up and running.
We apologize for this service interruption and for any impact it had on your district. We are committed to providing the best possible service, reliability, and performance across all PublicSchoolWORKS products and use cases, including continuous improvement to ensure as few service interruptions as possible. We will prioritize corrective actions based on our root cause analysis.
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