Outage in Rebuy
In App Chat Latency
Resolved Minor
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Outage Details
Our customer service platform vendor is currently experiencing issues with latency for chat functionality. Rebuy functionality is not impacted but our time to respond to chats may be delayed. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/28/2024 10:27PM
This incident has been resolved.
INVESTIGATING
about 1 year ago - at 02/28/2024 10:13PM
Our customer service platform vendor is currently experiencing issues with latency for chat functionality. Rebuy functionality is not impacted but our time to respond to chats may be delayed. Thank you for your patience.
Latest Rebuy outages
Administrative Portal Login and Navigation Issues - 24 days ago
Intermittent Sync Issues Affecting Reporting, Widgets, and Smart Cart - about 2 months ago
Elevated 503 Errors Causing Rebuy Services Unavailable - about 2 months ago
Post-Purchase Offer Rendering Issue & Checkout Error - 3 months ago
On-Site Widgets Not Loading - 3 months ago
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