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Outage in Rebuy

Service Interruption

Resolved Major
June 12, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

Rebuy services are currently degraded due to an incident with Google Cloud Services that we are reliant on to function properly. Our teams are monitoring the situation closely and will begin testing and validating Rebuy services as soon as the Google Cloud Services interruption is resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/12/2025 09:50PM

Rebuy is fully operational again.

MONITORING 10 months ago - at 06/12/2025 09:27PM

Rebuy services are restored across storefronts.

We are continuing to monitor all services.

MONITORING 10 months ago - at 06/12/2025 09:16PM

We are seeing Rebuy services continuing to be restored and Rebuy Admin is accessible.

Continuing to monitor all services for any further interruptions from Google Cloud.

MONITORING 10 months ago - at 06/12/2025 08:46PM

Services are looking much better currently. We're seeing Rebuy services restored across many store fronts and Rebuy Admin is able to be accessed again.

Continuing to monitor all services for any further interruptions from Google Cloud.

MONITORING 10 months ago - at 06/12/2025 08:28PM

We're seeing improvements in Google Cloud Services and as a result, Rebuy services are beginning to come back online also. We're still actively monitoring as neither Google Cloud Services nor Rebuy by extension are back to 100% yet, but moving in a positive direction.

MONITORING 10 months ago - at 06/12/2025 07:51PM

Google Cloud Service is still working to restore full service to users. We're continuing to monitor our systems and preparing health checks to run once that service is restored.

https://status.cloud.google.com/

MONITORING 10 months ago - at 06/12/2025 07:01PM

We're seeing that some Google Cloud Services are beginning to respond again but they are intermittent, not at full capacity. Our teams are actively tracking the changes so that Rebuy services can be restored as quickly as possible.

INVESTIGATING 10 months ago - at 06/12/2025 06:28PM

Rebuy services are currently degraded due to an incident with Google Cloud Services that we are reliant on to function properly. Our teams are monitoring the situation closely and will begin testing and validating Rebuy services as soon as the Google Cloud Services interruption is resolved.

Latest Rebuy outages

Rebuy Admin - about 1 month ago
Legacy Carts & Data Sources - about 2 months ago

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