Outage in Rebuy
Widgets and Bundle Builder not rendering
Resolved MajorIncident Report
Summary AI Generated
Rebuy experienced a 31-minute incident where merchandising widgets and bundle builders failed to render on some merchant storefronts. The issue was limited to a subset of merchants and did not affect the entire platform. The team identified a contributing factor, implemented a fix, and fully resolved the incident with all widgets and bundle builders confirmed rendering normally.
We're aware some merchants are experiencing an issue where merchandising widgets and bundle builders aren't rendering on their storefronts. Our team is actively investigating and working toward a fix. This issue is not affecting all merchants, and we'll share an update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/14/2026 05:49PM
All issues have been resolved at this time. Widgets and bundle builders across affected sites are rendering normally. Our team is investigating the root cause and will post an update as soon as it's available.
MONITORING
7 days ago - at 07/14/2026 05:43PM
A fix has been implemented for the widget loading issue. The sites that were previously reporting errors are no longer seeing them, and widgets and bundle builders are rendering as expected. Our team continues to test to verify stability.
INVESTIGATING
7 days ago - at 07/14/2026 05:31PM
We're still actively investigating the widget loading issue affecting some merchant sites. Our team has identified a likely contributing factor and are focusing on that now.
INVESTIGATING
7 days ago - at 07/14/2026 05:21PM
We're aware some merchants are experiencing an issue where merchandising widgets and bundle builders aren't rendering on their storefronts. Our team is actively investigating and working toward a fix. This issue is not affecting all merchants, and we'll share an update as soon as we have more information.
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Rebuy Admin - 4 months ago
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