Outage in Rebuy
Admin and On-Site Functionality Degraded
Resolved MajorIncident Report
Summary AI Generated
Rebuy experienced a major service degradation affecting admin and on-site functionality, impacting the API, Rebuy Portal, Smart Cart, A/B Testing, and Post Purchase components. The issue was identified and a fix was implemented, with functionality returning to normal after 24 minutes. The incident has been resolved and the team is conducting a root cause investigation.
Rebuy is currently experiencing issues affecting admin and on-site functionality. Our team is aware and actively working on a resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/18/2026 07:29PM
The issue has been resolved. We will be investigating the root cause and sharing a post-mortem once our review is complete.
MONITORING
3 days ago - at 05/18/2026 07:20PM
A fix has been implemented and we are seeing on-site and admin functionality return to normal. The team continues to monitor.
IDENTIFIED
3 days ago - at 05/18/2026 07:16PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 05/18/2026 07:10PM
Rebuy is currently experiencing issues affecting admin and on-site functionality. Our team is aware and actively working on a resolution.
Latest Rebuy outages
Smart Cart Loading Issues - 29 days ago
Rebuy Admin - 2 months ago
Legacy Carts & Data Sources - 3 months ago
New Resource Creation Issues - 3 months ago
Intermittent Internal server errors - 6 months ago
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