Outage in Rebuy

New Resource Creation Issues

Resolved Minor

February 18, 2026 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently aware of an issue that may temporarily affect the ability to create new Smart Carts, Smart Flows, Widgets, Bundle Builder, Monetize or add new packages. Our team is actively working to resolve this as quickly as possible. All existing configurations and on-site tooling remain fully functional. No action is needed on your end. We'll provide an update once everything is back to normal. Thank you for your patience!

Components affected

Rebuy Post Purchase Rebuy Smart Cart

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/18/2026 07:05PM

All tests are showing positive results. This issue has been resolved.

MONITORING 2 months ago - at 02/18/2026 06:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 02/18/2026 06:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/18/2026 06:15PM

We're currently aware of an issue that may temporarily affect the ability to create new Smart Carts, Smart Flows, Widgets, Bundle Builder, Monetize or add new packages. Our team is actively working to resolve this as quickly as possible.

All existing configurations and on-site tooling remain fully functional. No action is needed on your end.

We'll provide an update once everything is back to normal. Thank you for your patience!

Latest Rebuy outages

Rebuy Admin - about 1 month ago

Legacy Carts & Data Sources - about 2 months ago

Intermittent Internal server errors - 5 months ago

Rebuy Admin Portal Login Errors - 6 months ago

Smart Cart Errors - 6 months ago

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