Outage in Rebuy
Legacy Carts & Data Sources
Resolved MajorIncident Report
Summary AI Generated
Rebuy experienced a major incident where legacy carts failed to render along with issues affecting widgets and data sources, impacting the Smart Cart component. The issue was identified and resolved within 31 minutes, with all services returning to normal operation.
We are currently investigating legacy carts not rendering, widgets, and data sources.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 03/05/2026 10:42PM
This incident has been resolved, and everything is back to operational.
MONITORING
4 days ago - at 03/05/2026 10:32PM
A fix has been implemented, and we are monitoring results.
IDENTIFIED
4 days ago - at 03/05/2026 10:21PM
The issue has been identified and a fix is being implemented.
IDENTIFIED
4 days ago - at 03/05/2026 10:16PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 03/05/2026 10:15PM
We are currently investigating legacy carts not rendering, widgets, and data sources.
Latest Rebuy outages
New Resource Creation Issues - 19 days ago
Intermittent Internal server errors - 4 months ago
Rebuy Admin Portal Login Errors - 4 months ago
Smart Cart Errors - 4 months ago
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