Outage in Rebuy
Smart Cart Loading Issues
Resolved MinorIncident Report
Summary AI Generated
Rebuy's Smart Cart experienced inconsistent loading issues on merchant storefronts, with impact varying by region. The service disruption affected multiple merchants who reported the loading problems to Rebuy's support team. The issue was resolved after 26 minutes when a deployed change restored normal Smart Cart functionality for affected merchants.
We have received multiple reports of Smart Cart loading inconsistently on some merchant storefronts.We have received multiple reports of Smart Cart loading inconsistently on some merchant storefronts. Our team is actively investigating and will provide updates as we learn more.
Components affected
Rebuy Smart CartTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 04/22/2026 05:18PM
This issue has been resolved. Our team is completing a full root cause analysis, which will be posted to the status page once available. Thank you for your patience.
MONITORING
18 days ago - at 04/22/2026 05:06PM
A change has been deployed and merchants who reported issues are seeing improved results. We are continuing to investigate the root cause and will share more details as they become available.
INVESTIGATING
18 days ago - at 04/22/2026 05:02PM
Our team continues to investigate. Current findings suggest the impact may vary by region.
INVESTIGATING
18 days ago - at 04/22/2026 04:53PM
We have received multiple reports of Smart Cart loading inconsistently on some merchant storefronts.We have received multiple reports of Smart Cart loading inconsistently on some merchant storefronts. Our team is actively investigating and will provide updates as we learn more.
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