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Outage in Recare

Users cannot login

Resolved Major
November 16, 2023 - Started over 2 years ago - Lasted 36 minutes
Official incident page

Incident Report

One of vendors has an infrastructure issue, preventing our users from logging in. They are actively working on the problem and we are in close contact with them.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/16/2023 08:46AM

We do not see any login errors.

MONITORING over 2 years ago - at 11/16/2023 08:37AM

A fix has been deployed by our vendor, we're making sure that everything is working correctly.

IDENTIFIED over 2 years ago - at 11/16/2023 08:27AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 11/16/2023 08:27AM

One of vendors has an infrastructure issue, preventing our users from logging in. They are actively working on the problem and we are in close contact with them.

Latest Recare outages

Users unable to log in - 6 months ago
Users unable to log in - 8 months ago
Users unable to log in - about 1 year ago
Users unable to log in - over 1 year ago

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