Outage in ReCharge Payments
Sales Channel Scope Changes Appearing in Activity
Resolved Minor
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Outage Details
We are aware that some merchants are reporting changes in product scope relating to Recharge products and Shopify Sales Channels. Our team has identified the issue.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/10/2025 06:02PM
All product scope has been restored to its previous version on all stores.
IDENTIFIED
4 days ago - at 06/10/2025 04:53PM
Our team is working to republish all impacted products to their original sales channels. Merchants will start to see recovery on a store-by-store basis.
IDENTIFIED
4 days ago - at 06/10/2025 03:20PM
Our team has resolved the underlying cause of the issue. We are now reviewing impacted stores for next steps.
IDENTIFIED
4 days ago - at 06/10/2025 03:00PM
We are aware that some merchants are reporting changes in product scope relating to Recharge products and Shopify Sales Channels. Our team has identified the issue.
Latest ReCharge Payments outages
Platform Service Disruption - 2 days ago
API Latency Issues - about 1 month ago
Cancellation Prevention Insights Dashboard Not Loading - about 2 months ago
Customers unable to utilize Frictionless Payment Updates - about 2 months ago
Payment Errors Page in Analytics Incorrectly Displaying Data - about 2 months ago
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