Outage in Recharge
Customer Portal Inaccessible
Resolved MajorIncident Report
We are investigating and have identified an issue with 403 errors when accessing the customer portal
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/13/2024 08:39PM
This incident has been resolved.
IDENTIFIED
over 1 year ago - at 11/13/2024 08:35PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 11/13/2024 08:34PM
We are investigating and have identified an issue with 403 errors when accessing the customer portal
Latest Recharge outages
Renew Rate Dashboard Error - about 2 months ago
Degraded Admin Accessibility - 3 months ago
API degradation across several services - 4 months ago
Issue with charge processing - 5 months ago
Email Domain Authentication Issues - 5 months ago
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