Recorded Future Sandbox Service Disruption

Dear Recorded Future Customers,

We want to inform you that the Sandbox service disruption and degraded performance have now been resolved. System performance and response times are back to normal.

Please contact our support team at support@recordedfuture.com if you have any questions or concerns.


Regards,
Recorded Future Platform Operations

Dear Customer,

A fix has been applied for all Sandbox sites, including for sandbox.recordedfuture.com. Our team is monitoring and addressing additional remaining service restoration, but the Sandbox feature should be working normally at this point. We will post an update when we consider the incident fully resolved.

Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations

Dear Customer,

We are making progress with our recovery of the Sandbox feature to optimal performance levels, with our private.tria.ge site now available and operational. We are still working on restoring full access to the Sandbox on the sandbox.recordedfuture.com site, and will continue to provide updates as they become available.

Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations

Dear Customer,

We are currently experiencing a service disruption to our Sandbox feature, with access currently unavailable on sandbox.recordedfuture.com and private.tria.ge . We're currently reviewing the incident with high urgency, and will continue to provide updates as they become available.

Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations