Compare the status, incidents stats and history between Recurly and Paddle
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
We have identified an issue impacting pre-renewal webhook notification. Pre-renewal emails are sending normally.
We are investigating errors when previewing invoice refunds for some merchants
Revenue Recognition standard edition analytics is experiencing a delay in processing. We have identified the issue and are working towards resolution.
Our engineers are currently investigating an issue affecting the Profitwell web app and API. This is impacting access to the Paddle dashboard and Retain pages, as well as additional services such a...
Our engineers are currently investigating an issue with checkout creation and our API for Paddle Billing in our Production environment. We will update as soon as we know more.
We're actively investigating an issue where a small subset of subscription renewals may have been impacted by an unintentional change to sales tax. To mitigate any concerns, we’ve temporarily pause...
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