Compare the status, incidents stats and history between Recurly and Paddle
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
We have identified an issue impacting pre-renewal webhook notification. Pre-renewal emails are sending normally.
We are investigating errors when previewing invoice refunds for some merchants
Revenue Recognition standard edition analytics is experiencing a delay in processing. We have identified the issue and are working towards resolution.
Our engineers are currently investigating an issue processing subscriptions for Paddle Billing and loading Orders within Paddle.net. The impact is being looked into and we will update as soon as we...
Some customers experienced latency in our checkout services for Paddle Billing between 15:05 UTC and 16:50 UTC. The underlying issue has now been resolved. We have identified the root cause and app...
Our engineers have discovered a performance issue that began at 12:11 PM BST due to an outage with our third-party provider. This issue is impacting a small portion of checkouts for both Paddle Bil...
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