Recurly vs. Paddle

Compare the status, incidents stats and history between Recurly and Paddle

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Recurly

Recurly current official status is Operational

Statistics

0
Incidents in the last 7 days
0
Incidents in the last 30 days
0
Incidents in the last 90 days

Latest incidents

Resolved Pre-renewal Webhooks

We have identified an issue impacting pre-renewal webhook notification. Pre-renewal emails are sending normally.

Resolved Errors previewing invoice refunds for some merchants

We are investigating errors when previewing invoice refunds for some merchants

10 months ago Official incident report
Resolved Revenue Recognition standard edition analytics delayed

Revenue Recognition standard edition analytics is experiencing a delay in processing. We have identified the issue and are working towards resolution.

10 months ago Official incident report

Paddle

Paddle current official status is Operational

Statistics

1
Incidents in the last 7 days
4
Incidents in the last 30 days
5
Incidents in the last 90 days

Latest incidents

Resolved Investigating Paddle Billing Communication Delays

Our engineers are currently investigating an issue with Paddle Billing. This is causing delays in subscription renewal emails and webhooks, impacting customer order notifications and seller sales d...

Resolved Some customers are experiencing issues with our Metrics and Retain products

Our engineers are currently investigating an issue with the Metrics and Retain products. This is causing the Profitwell dashboard and Retain widget to be unavailable. This issue also impacts the du...

Resolved Delay in Processing Subscription Renewals (Paddle Billing)

As of 6:06 UTC, we are experiencing delays in processing subscription renewals on Paddle Billing. This also affects subscription webhooks, checkout completion, and buyer emails related to renewals....

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