Compare the status, incidents stats and history between Recurly and Paddle
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
We have identified an issue impacting pre-renewal webhook notification. Pre-renewal emails are sending normally.
We are investigating errors when previewing invoice refunds for some merchants
Revenue Recognition standard edition analytics is experiencing a delay in processing. We have identified the issue and are working towards resolution.
Our engineers are currently investigating an issue which is impacting the checkout experience for buyers choosing Alipay for Paddle Billing and Classic. This is causing the Alipay popup window to...
We are currently investigating an issue affecting our Retain platform. This is causing problems with the functionality of Retain widgets, including Payment recovery, Cancellation, Reactivation a...
Our engineers are currently investigating an issue with Paddle Billing. This is causing delays in subscription renewal emails and webhooks, impacting customer order notifications and seller sales d...
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