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Outage in Redis

Connectivity issues with endpoint c280

Resolved Minor
April 30, 2026 - Started 20 days ago - Lasted about 3 hours

Incident Report

Summary AI Generated

Redis experienced connectivity issues affecting resources with "c280" in their endpoint pattern for 3 hours. The engineering team identified the root cause and applied mitigation steps to restore service. All affected resources were restored to normal operation and the incident was fully resolved.

{"note"=>"We are currently investigating connectivity issues to some resources that have the following pattern in their endpoint: c280\n\n\n"}

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Latest Updates ( sorted recent to last )
UPDATE 20 days ago - at 04/30/2026 03:45PM

{"note"=>"This incident has been resolved, and affected resources are now operating normally.\n\nWe will continue to monitor closely to ensure ongoing stability. If you experience or observe any further issues, please reach out to our support team for assistance."}

UPDATE 20 days ago - at 04/30/2026 03:27PM

{"note"=>"Our teams have made progress in the resolution effort and are actively applying mitigation steps to restore affected resources. We are continuing to monitor recovery and work toward full resolution."}

UPDATE 20 days ago - at 04/30/2026 02:30PM

{"note"=>"Our teams continue to focus on the resolution steps to fully resolve this issue. Thank you for your continued patience.\n"}

UPDATE 20 days ago - at 04/30/2026 01:43PM

{"note"=>"We have identified the issue and are currently working on the resolution steps.\n\nThank you for your patience."}

UPDATE 20 days ago - at 04/30/2026 01:04PM

{"note"=>"We are currently investigating connectivity issues to some resources that have the following pattern in their endpoint: c280\n\n\n"}

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