Outage in Redtail

Redtail CRM | Database Discrepancies

Resolved Minor
January 30, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

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Outage Details

We are aware that some users are currently reporting database discrepancies within their Redtail CRM account. Our engineers are actively investigating the reported issue. We greatly appreciate your patience. Please note that the reported issue could impact Redtail Support hold times.
Components affected
Redtail CRM
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/30/2023 08:58PM

This incident has been resolved.

MONITORING over 2 years ago - at 01/30/2023 03:54PM

We are continuing to monitor for any further issues. If you are noticing any outstanding discrepancies with your CRM account, please contact our Support team at support@redtailtechnology.com to report.

MONITORING over 2 years ago - at 01/30/2023 03:44PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 01/30/2023 03:40PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 01/30/2023 03:40PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 01/30/2023 02:29PM

We are aware that some users are currently reporting database discrepancies within their Redtail CRM account. Our engineers are actively investigating the reported issue. We greatly appreciate your patience. Please note that the reported issue could impact Redtail Support hold times.

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