Outage in Redtail

Multi-Factor Authentication Texting Delays: Use Email for Faster Access

Resolved Minor
October 24, 2024 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

The third-party texting service used by both Orion and Redtail for multi-factor authentication is currently experiencing delays. For quicker access, please select the "Email" option to receive your multi-factor authentication code. Thank you for your understanding.
Components affected
Redtail CRM
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/25/2024 08:38PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 10/24/2024 05:50PM

The third-party texting service used by both Orion and Redtail for multi-factor authentication is currently experiencing delays. For quicker access, please select the "Email" option to receive your multi-factor authentication code.

Thank you for your understanding.

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