Outage in Redtail

Potential Data Sync Issue with Suite Sync

Resolved Minor
November 01, 2024 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

There is a potential for missed data syncing via Suite Sync between 5 a.m. and 7 a.m. PDT. If any data appears to be missing, users can resolve the issue by clicking the "Re-Sync" button on the Suite Sync Preferences page.
Components affected
Redtail CRM

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/01/2024 04:15PM

This incident has been resolved.

IDENTIFIED 12 months ago - at 11/01/2024 02:51PM

There is a potential for missed data syncing via Suite Sync between 5 a.m. and 7 a.m. PDT. If any data appears to be missing, users can resolve the issue by clicking the "Re-Sync" button on the Suite Sync Preferences page.

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