Outage in Redtail

Redtail Support System Delays

Resolved Minor
June 26, 2025 - Started 4 months ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently experiencing delays in receiving communications when using Redtail Support to create cases within our support portal. For immediate support, please contact us via chat or call.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/27/2025 03:58PM

This incident has been resolved and Redtail is working through delayed requests with priority.

INVESTIGATING 4 months ago - at 06/26/2025 05:05PM

We are currently experiencing delays in receiving email communications to Redtail. For immediate support, please contact us via chat or by phone.

INVESTIGATING 4 months ago - at 06/26/2025 04:46PM

We are currently experiencing delays in receiving communications when using Redtail Support to create cases within our support portal. For immediate support, please contact us via chat or call.

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