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Outage in RelayPro

Degraded Performance

Resolved Minor
December 09, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating a performance degradation issue in our production environment that may cause connectivity issues or system slowness. We apologize for the disruption and will continue to provide updates.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/09/2025 07:16PM

Thank you for your patience. This issue has been resolved. If you receive any reports of devices experiencing one-way audio, please toggle 'Do Not Disturb' on and then back off. If you need further assistance, please don't hesitate to create a support ticket.

MONITORING 2 months ago - at 12/09/2025 04:19PM

A fix has been implemented, and we are monitoring for resolution.

INVESTIGATING 2 months ago - at 12/09/2025 04:00PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 12/09/2025 03:57PM

We are currently investigating a performance degradation issue in our production environment that may cause connectivity issues or system slowness. We apologize for the disruption and will continue to provide updates.

Latest RelayPro outages

Relay Product Functionality - 8 months ago
Relay Device Functionality and Dashboard Performance Issues - 8 months ago
Dashboard and Device Connectivity - 9 months ago
Cellular Partner Degraded Performance - 11 months ago
Cellular Partner Degraded Performance - about 1 year ago

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