Outage in RelayPro

Cellular Partner Outage

Resolved Major

May 21, 2026 - Started 29 days ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified a service disruption with one of our cellular partners. Automatic failover to unaffected carriers is active and functioning as expected, minimizing impact for most customers. Our team is actively working with the affected partner toward full resolution. We will continue to post updates here as the situation develops. Thank you for your patience.

Components affected

RelayPro Cellular Service

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Latest Updates ( sorted recent to last )

RESOLVED 28 days ago - at 05/21/2026 08:09PM

Thank you for your patience! We are seeing a full recovery after our carrier partner's fix. If you are still experiencing issues, please reach out to our Support team.

MONITORING 28 days ago - at 05/21/2026 07:32PM

Our cellular partner has implemented a fix, and we are monitoring.

IDENTIFIED 29 days ago - at 05/21/2026 04:36PM

We are continuing to escalate this issue with our carrier partner.

IDENTIFIED 29 days ago - at 05/21/2026 04:20PM

We are continuing to work on a fix for this issue.

IDENTIFIED 29 days ago - at 05/21/2026 04:19PM

We have identified a service disruption with one of our cellular partners. Automatic failover to unaffected carriers is active and functioning as expected, minimizing impact for most customers.

Our team is actively working with the affected partner toward full resolution. We will continue to post updates here as the situation develops.

Thank you for your patience.

Latest RelayPro outages

Degraded Performance - 6 months ago

Relay Product Functionality - about 1 year ago

Relay Device Functionality and Dashboard Performance Issues - about 1 year ago

Dashboard and Device Connectivity - about 1 year ago

Cellular Partner Degraded Performance - about 1 year ago

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