Relay Product Functionality

At this time we have not observed nor have we received reports of reoccurrence of the issue. This issue status has been updated to resolved. If you continue to have trouble with TeamTranslate, Relay Assistant commands, or App notifications please open a support ticket for assistance. We appreciate your patience and understanding and apologize for the inconvenience.

As of 3:50pm Eastern the issue related to a third-party outage that impacted TeamTranslate, Relay Assistant commands, and App notifications has been resolved and we will continue to monitor for any further issues. If you continue to experience issues please open a support ticket for assistance. We appreciate your patience and understanding and apologize for the inconvenience.

We are currently investigating an issue related to a third-party outage that impacts TeamTranslate, Relay Assistant commands, and App notifications. Customers may experience intermittent disruption of these functions. During this time, customers are encouraged to utilize the Assistant button to manually toggle to other channels. We apologize for the inconvenience and will continue to provide updates as we know more.