Outage in RelayPro

Dash Access Degraded performance

Resolved Minor
October 22, 2024 - Started about 1 year ago - Lasted about 23 hours
Official incident page

Incident Report

We are investigating reports of a partial outage to the Relay Dash and Account Portal at this time. Our engineers are working to investigate and identify the issue. We apologize for the inconvenience and will continue to update this incident as we know more.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/23/2024 08:20PM

This issue has been resolved

MONITORING about 1 year ago - at 10/23/2024 03:49PM

A fix has been implemented, and we are continuing to monitor Dash's performance.

IDENTIFIED about 1 year ago - at 10/23/2024 03:05PM

Dash is experiencing degraded performance. We have identified the issue and are working towards a resolution.

MONITORING about 1 year ago - at 10/22/2024 11:17PM

A fix has been implemented and we are continuing to monitor Dash performance.

IDENTIFIED about 1 year ago - at 10/22/2024 10:16PM

We have identified the cause of the degraded performance and are working to resolve it.

INVESTIGATING about 1 year ago - at 10/22/2024 09:20PM

We are investigating reports of a partial outage to the Relay Dash and Account Portal at this time. Our engineers are working to investigate and identify the issue. We apologize for the inconvenience and will continue to update this incident as we know more.

Latest RelayPro outages

Degraded Performance - about 1 month ago
Relay Product Functionality - 7 months ago
Relay Device Functionality and Dashboard Performance Issues - 7 months ago
Dashboard and Device Connectivity - 7 months ago
Cellular Partner Degraded Performance - 10 months ago

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