Outage in Remarkety
Cloud provider issues preventing email sends
Resolved MinorIncident Report
We are investigating an issue with our cloud provider that is effecting our ability to send emails and SMS messages, as well as track email opens and clicks.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 12/22/2021 03:14PM
The incident has been resolved. Our engineering team is continuing to monitor. Reporting might be slightly delayed in the next 30 minutes.
MONITORING
about 4 years ago - at 12/22/2021 02:48PM
Our cloud provider has resolved the underlying infrastructure issue. Remarkety processes are quickly catching up with queued jobs. At this rate the incident should be resolved shortly.
IDENTIFIED
about 4 years ago - at 12/22/2021 01:28PM
The cloud provider has posted an update and they are progressing with solving the issue. We are continuing to monitor and will update here.
INVESTIGATING
about 4 years ago - at 12/22/2021 12:35PM
We are investigating an issue with our cloud provider that is effecting our ability to send emails and SMS messages, as well as track email opens and clicks.
Latest Remarkety outages
AWS infrastructure issue - 5 months ago
Email and SMS Delay - over 3 years ago
Performance issues - almost 4 years ago
Downtime due to AWS outage - over 4 years ago
System-wide elevated error rates - over 4 years ago
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