Outage in Remarkety
System-wide elevated error rates
Resolved MajorIncident Report
We are experiencing elevated errors rates and application issues. The problem has been identified as a database issue, and is now being fully triaged. We will post an update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
over 4 years ago - at 10/14/2021 08:28AM
After continued monitoring and verifying that everything is back to normal, this issue is now resolved.
MONITORING
over 4 years ago - at 10/14/2021 07:26AM
The issue has been pinpointed to involve the database, and has been resolved by our tech team. Services are all back online and being actively monitored. There might be slight delays in email and SMS sends and reporting as workload is being caught up.
IDENTIFIED
over 4 years ago - at 10/14/2021 06:21AM
We are experiencing elevated errors rates and application issues. The problem has been identified as a database issue, and is now being fully triaged. We will post an update shortly.
Latest Remarkety outages
AWS infrastructure issue - 6 months ago
Email and SMS Delay - over 3 years ago
Performance issues - almost 4 years ago
Cloud provider issues preventing email sends - over 4 years ago
Downtime due to AWS outage - over 4 years ago
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