Minor
May 14, 2026
May 2026: 81010 Short Code SMS Degradation
Detected
May 14, 2026 7:24 PM WEST
·
Resolved
May 15, 2026 12:47 AM WEST
·
Duration
about 5 hours
Remind experienced a service degradation affecting SMS delivery and automated responses through the 81010 short code for some users. The issue also impacted class joins through the same shortcode. The incident lasted 5.4 hours and was resolved after the team identified the root cause and implemented fixes.