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Outage in Reply

Some sequences are not sending at their optimal capacity at this time

Resolved Minor
February 17, 2023 - Started about 3 years ago - Lasted 30 minutes
Official incident page

Incident Report

Dear customers, We understand that some of you have experienced reduced sending capacity for your sequences starting at 9am UTC. Our development team is actively working to address the issue and we appreciate your patience and cooperation.
Components affected
Reply Web Application

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 02/17/2023 02:07PM

We are pleased to inform you that the issue with intermittent email sending has been resolved. As long as the schedule is open, all sequences should now send at full capacity. Thank you for your patience and understanding.

IDENTIFIED about 3 years ago - at 02/17/2023 01:42PM

Dear customers,

We understand that some of you have experienced reduced sending capacity for your sequences starting at 9am UTC.

Our development team is actively working to address the issue and we appreciate your patience and cooperation.

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