Outage in Reply

Sequences Not Sending - Investigation Underway

Resolved Minor
February 27, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear customers, We're currently investigating an issue where some sequences are not sending, accompanied by the error message "Planning Cancelled, Waiting for Successful Detection." Our team is actively working on a resolution. Updates will follow. We apologize for any inconvenience.
Components affected
Reply Web Application
Latest Updates ( sorted recent to last )
INVESTIGATING 10 months ago - at 02/27/2024 11:17AM

Dear customers,

We're currently investigating an issue where some sequences are not sending, accompanied by the error message "Planning Cancelled, Waiting for Successful Detection." Our team is actively working on a resolution. Updates will follow.

We apologize for any inconvenience.

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