Outage in Reply

Sequences Not Sending - Investigation Underway

Resolved Minor
February 27, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Dear customers, We're currently investigating an issue where some sequences are not sending, accompanied by the error message "Planning Cancelled, Waiting for Successful Detection." Our team is actively working on a resolution. Updates will follow. We apologize for any inconvenience.
Components affected
Reply Web Application

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Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 02/27/2024 11:17AM

Dear customers,

We're currently investigating an issue where some sequences are not sending, accompanied by the error message "Planning Cancelled, Waiting for Successful Detection." Our team is actively working on a resolution. Updates will follow.

We apologize for any inconvenience.

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