Outage in Reply
Reply.io - Service Interruption
Resolved MajorIncident Report
Starting from 6:00 a.m. UTC, some users experienced intermittent issues logging into the platform due to an ongoing outage with Amazon servers affecting several of our third-party providers.
Other platform functionality - including email sending, triggers, API, and integrations - continues to operate normally.
Our team is monitoring the situation and will provide updates as soon as the affected services are fully restored.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/20/2025 12:04PM
As of now, the login issues have been fully resolved, and all systems are operational.
The earlier disruptions were caused by an outage with Amazon servers affecting some third-party providers. Those services have since recovered, and normal functionality has been restored across the platform.
We’ll continue to monitor system performance to ensure stability.
Thank you for your patience and understanding.
IDENTIFIED
6 months ago - at 10/20/2025 10:39AM
Starting from 6:00 a.m. UTC, some users experienced intermittent issues logging into the platform due to an ongoing outage with Amazon servers affecting several of our third-party providers.
Other platform functionality - including email sending, triggers, API, and integrations - continues to operate normally.
Our team is monitoring the situation and will provide updates as soon as the affected services are fully restored.
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