Outage in Resideo

Total connect Comfort Application

Resolved Minor
February 16, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware some of our customers are experiencing issues with our Total Connect Comfort application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Components affected
Resideo Total Connect Comfort International Web Portal Resideo My Total Connect Comfort Application Resideo Total Connect Comfort International Application
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/16/2023 10:10PM

All services are running normally.
Service is Fully Operational

INVESTIGATING over 2 years ago - at 02/16/2023 09:05PM

We are aware some of our customers are experiencing issues with our Total Connect Comfort application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

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