Outage in Resideo

My Total Connect Comfort Application

Resolved Major
May 15, 2024 - Started over 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

We are aware some of our customers are experiencing issues with our Total Connect Comfort application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/15/2024 01:06PM

All services are running normally.

IDENTIFIED over 1 year ago - at 05/15/2024 05:54AM

We are aware some of our customers are experiencing issues with our Total Connect Comfort application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

IDENTIFIED over 1 year ago - at 05/15/2024 05:35AM

We are aware some of our customers are experiencing issues with our Total Connect Comfort application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

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