Outage in Resideo

TCC Maintenance

Resolved Major
July 03, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware some of our customers are experiencing issues with our TCC application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Components affected
Resideo Total Connect Comfort International Web Portal Resideo My Total Connect Comfort Application Resideo Total Connect Comfort International Application
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/03/2024 08:44AM

All services are running normally.

INVESTIGATING over 1 year ago - at 07/03/2024 05:57AM

We are aware some of our customers are experiencing issues with our TCC application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

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